Pro-active 360° Service – Ensuring the Continuity of Operational Processes Today and in the Future

Today, business and operational processes strongly depend on uninterruptible power supplies because even failures lasting only a few seconds might have serious consequences for the productivity, reputation and profitability of a company.

In a study carried out by Forrester Research and Disaster Recovery Journal in 2010, 44 % of the IT managers and CEOs surveyed stated that the biggest damage resulted from operational interruptions due to power failures.

This suggests that energy availability and quality are the most crucial factors with regard to the continuity of operational processes.

Failures or disturbances of the power grids are virtually inevitable. The downtimes resulting from this, however, will not only cost the affected companies time and money, but might also have an impact on the companies' reputation or result in customers being dissatisfied.

Detecting risks and eliminating them pro-actively

In order to prevent such damages, a high-quality preventive service and maintenance concept is required. Among other things, “preventive” or “pro-active” means that your power supply system can be monitored and controlled continuously via remote access.

In case of any anomalies, it might be sufficient to make some system settings via remote access or to install firmware updates.

If an impending potential problem cannot be eliminated, a service technician will be sent automatically and pro-actively on the customer's behalf – without a phone call being necessary – who will carry our corrective maintenance, observing specified response and arrival times to restore system operation on site.